Terms & Conditions

  1. Booking : Can be made 90 days in advance against Full Payment.
  2. Valid permit cum Money Receipt and ID proof should be presented by visitors at the time check in.
  3. Each room having the specified number of beds is meant strictly for such number of persons. Only two children below the age of 10 years will be allowed free. Where space permits, an additional cot may be provided against charge for Non-AC Rs. 200/- and AC Rs. 300/- per person per day.
  4. Visitors are responsible for loss or damage of any article, caused by them inside the eco-tourism centre. For such damage or breakage the cost of the articles has to be paid by the visitors.
  5. Carrying of firearms or any inflammable materials inside the eco-tourism centre is strictly prohibited.
  6. No pets are allowed inside the centre.
  7. Check in - After 12:00:00 Noon & Check Out - Before 10 am
  8. In case of power failure, where generator is available, it will run from 6.00 P.M. to 10.00 P.M. in the evening. The facility of Air-Conditioner or Geyser will be withdrawn temporarily in case of power failure.
  9. Attendant / Staff of resort will check the articles inside the room before the visitors vacate it.
  10. Visitors are requested to ensure that other visitors are not disturbed by indiscipline or nuisance inside the eco-tourism centre. If any visitor commits indiscipline or nuisance inside the eco-tourism centre, he/she may be forced to leave the place.
  11. Booking of accommodation is not-transferable. No change or date and place is permitted.
  12. In event of visitors unable to reach Eco-tourism centres on account of natural calamities & Bandhs, the booking money will be refunded after deduction of service charge @ 10% of the booking amount at the discretion of the management. In such case, an application for refund should be made showing the valid reason.
  13. Cancellation Charges :
    i) Less than 10 days 100% of the booking amount.
    ii) 10 days and above but less than 20 days 60% of the booking amount.
    iii) 20 days and above but less than 30 days 40% of the booking amount.
    iv) 30 days and above 20% of the booking amount.
    v) No taxes will be refunded. (Check in date included in all cases).
  14. In case of cancellation of Booking made through online system admissible amount will be refunded automatically in the account from which payment was made. In other case, an application should be made for refund as admissible stating Name of booking person, Bank name, Branch name, Account No. and IFSC Code.(Applicable when booked under WBFDCL Office only)
  15. In case of loss of Permit and Money Receipt , duplicate may be issued on payment of Service Charges @ 10% of gross booking amount.
  16. Each eco-tourism centre has catering facility and food is available at prescribed rates. No visitor will be allowed to cook food inside the eco-tourism centre. Picnic within the premises is prohibited.
  17. If accommodation is not provided due to unavoidable circumstances, compensation limited to book value of permit including taxes will be admissible. The reservation of accommodation may be cancelled in certain unavoidable circumstances. In such cases WBFDCLs liability shall be restricted to refund of booking amount inclusive of taxes or shifting to other available accommodation.

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West Bengal Forest Development Corporation Limited
KB19 Sector-III, Salt Lake, Kolkata - 700106
Ph No. : 033 23350064

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